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Chief Value Officer vs. Chief Feelings Officer - Perills of Reification !!!

"Yet the danger if reification is all too real. We fall in love with our models, yet we need to be reminded that they are just models of the real world." Lynn ChiuA good friend of mine Ray Arell in a tweet asks "why not have a CVO - Chief Value Officer". The word "value" always evoked a very strong internal response in me when I saw it being used in a way that Ray used. This word like others in the same league such as "Quality", "Customer Experience" -...

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Published By: Shrini Kulkarni - Sunday, 4 March