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Four Ways to Improve Airline Customer

This article was originally published on Linked In. Seth Godin recently wrote an article, Four ways to improve customer service a while ago. Here's how I think, we can apply this concept to improve Airline Customer Service. Read on...1. Delegate it to your customers. Let them give feedback, good and bad, early and often.Customers are more expressive today than ever. Given the penetration of internet, even children and teenagers have taken to social media to express dissatisfaction, with certain products or companies. Few airlines don't respond to complaints via email or...

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Published By: Curious Tester - Thursday, 7 September