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The World Quality Report 2018/19 – applying critical thinking

The tenth edition of the World Quality Report 2018/19 (WQR) was published recently. This 70-page opus was produced by Capgemini, Micro Focus and Sogeti (a division of Capgemini anyway) and is perhaps the largest survey of its kind. After digesting this report, I feel it’s important to apply some critical thinking to both the data and the conclusions drawn from it in this report. This is a long blog post as there is a lot to unpack here. The survey (pages 66-69) I’m always interested in understanding where the data comes from...


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Published By: The Testing Planet - Tuesday, 25 September